Website Great Plains Tribal Chairmen's Health Board
|Job Title:||Community Engagement Advocate|
|Department:||Administration Community Health|
|Reports To:||Director of Human Resources & Organizational Development|
|Employment Category:||Full-Time, Regular|
Founded in 1986, Great Plains Tribal Chairmen’s Health Board (GPTCHB) conducts health research, disease prevention, community outreach, recovery support, and technical assistance alongside the 17 tribes and one Indian Service Area in South Dakota, North Dakota, Nebraska, and Iowa. GPTCHB also serves as an advocate to federal agencies, state and local partners, and academic institutions on behalf of its member tribes.
The local Community Engagement Advocate will have a broad view of tribal government operations and policies and knowledge of IHS, which will be a critical resource. The kinds of engagement required to make the transformation desired requires specific knowledge of how to best engage and navigate the relationships in their respective areas while remaining respected as a third party among the Tribe members. The local Community Engagement Advocate must demonstrate ability to commit to the aim for the betterment of the population served by the Indian Health Service facilities and work collaboratively with the local Quality Improvement team.
Specific duties include, but are not limited to:
- Supporting their local hospital in understanding the needs and preferences of the patients, families, and tribes served by the hospital
- Establishing effective relationships with appropriate tribal leaders and organizations, including wellness programs and community health representatives
- Supporting the hospital and the project manager in navigating tribal relationships and communications
- Supporting the development of a patient, family and tribal advisory council for each hospital assigned
- Identifying and cataloging resources available to patients and families for hospitals to facilitate appropriate referrals
- Communicating with the project-wide tribal liaison and the prime contractor on activities, challenges, successes lessons learned and best practices as requested by the prime Contractor
- Meeting regularly to update and strategize on approaches with the full project team, the local QI team and the local project manager, virtually and in-person
- Providing individualized assistance and quality improvement support in coordination with designated project managers at each assigned facility Including:
- building and maintaining relationships with assigned hospital teams through site-visits, on-going phone support, and written e-mail communication
- Assisting hospital teams in making progress toward improvement on specific clinical, operational or other quality improvement topics as directed by project manager
- reporting all activities and monitoring performance towards goals
- Effectively plan and organize workload and schedule time to meet the demands of the position.
- Work in a cooperative and professional manner with GPTCHB staff.
- Treat Great Plains tribes and collaborators with dignity and respect.
- Utilize effective verbal and written communication skills.
- Abide by the GPTCHB policies, procedures, and structure.
- Attend GPTCHB meetings, events, and other functions as required.
- Advance personal educational development by attending training sessions and seminars as appropriate.
- Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors, and guests.
- Foster a work environment of wellness, courtesy, friendliness, helpfulness, and respect.
- Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.
- Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
- Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
- Maintain and ensure organizational privacy and confidentiality.
- Must be able to handle crisis and tolerate stress professionally.
- Must be self-directed and take a proactive initiative to assist others.
- Possess the ability to resolve issues with other departments and coworkers without direct supervision.
- Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
- Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.
- Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization.
- Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.
- Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.
- Ability to promote an alcohol-, tobacco- and drug-free lifestyle.
- Embrace modes of appearance and attire that reflect a professional presence.
- Adhere to GPTCHB policies and procedures.
- Minimum education required is Bachelor’s degree; master’s degree preferred.
- Ability and willingness to travel
- Experience in healthcare, quality improvement, or project management
- Facilitation and negotiation skills
- Excellent verbal and written communication skills with the ability to be detail oriented.
- Computer and technical skills (including Word, PowerPoint, Excel, Outlook, etc.).
- Experience that indicates the ability to interact effectively with leaders among American Indian communities, government agencies, scientific and academic communities, medical and health-related organizations, nongovernmental groups and the public at large is required.
Work Environment/Physical Demands
The characteristic demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is frequently required to stand, walk, sit and use hands to finger, handle or feel. The employee is often required to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel: Local and moderate out-of-town travel is required.
Native American/American Indian Preference in hiring will be applied as defined in title 25 usc 44-46 &474.
Employment is contingent upon the outcome of all required criminal background checks.
To apply, please complete the online employment application found at www.gptchb.org.
For questions, please contact Christina Larson, Director of Human Resources &Organizational Development at firstname.lastname@example.org.
To apply for this job please visit the following URL: http://gptchb.org/online-application/ →